Elevating your ever Transforming Beauty - Women's fashion and accessories

Policies

Thank you for shopping at Claudia's Chic Boutique. We appreciate your business and strive to provide quality items at an affordable price. Excellent Customer Service is our Priority. We strive to make you happy throughout your entire shopping experience with us.

Have questions? Please feel free to email us at s.hicks@claudiaschicboutique.com

Shipping Policy

Rates

All orders ship via USPS or UPS and are based on the total weight of your package
You have your choice of First Class USPS (1-4 Day delivery based on destination), USPS Priority (1-3 Day delivery based on destination) or USPS Express (1-2 Day delivery based on destination) within the continental U.S. (calculated pre-tax). These timeframes are estimated so we ask that you allow 10-14 business days, due to COVID-19.
Gift cards are sent via email to the email address provided.

Turnaround

All in-stock items will ship within 48 hours Monday through Friday. All orders placed on weekends and major U.S. holidays will be shipped on the next business day.

These timeframes are estimated so we ask that you allow 10-14 business days, due to COVID-19.

Carriers
We currently utilize USPS & UPS. However, USPS is our primary carrier.

Order Tracking
If a tracking number is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Note:

*Customers are responsible for entering the correct delivery address for your order. Any returned packages will be subject to shipping fees.

*Shipping costs WILL NOT be refunded on returned items.

Return/Exchange Policy

No refunds or exchanges, but please contact us if there is a problem with your order at s.hicks@claudiaschicboutique.com.

Due to our limited quantities and high demand of our products, exchanges & refunds are not a common practice, however, we will make a determination on a case by case basis.

Please give us 48 hours to respond. Our team will work with you to provide a replacement order or store credit where applicable.

We do not accept returns and there will be no refunds We can not accept any returns of any packages without prior consent. If a shipment and/or package is returned to us without consent, it will be marked as unusable merchandise and will be destroyed.

No returns or exchanges will be granted on worn merchandise. Merchandise must be UNWORN and UNWASHED. Items that appear worn, have stains, or smell of cigarette smoke, deodorant, pet hairs or odors, etc. will not be accepted.
We are not responsible for damages to clothing caused by improper care or handling, or incorrect sizing.
Exact colors of merchandise may vary due to photography lenses, indoor/ outdoor lighting, and computer monitor resolutions. Clothing patterns may also vary. These situations do not qualify as defects.

SALES & DISCOUNTED ITEMS ARE FINAL SALE. NO RETURNS OR EXCHANGES will be granted.

Elevating your ever Transforming Beauty - Women's fashion and accessories

Policies

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